Coach/media relationship can be positive
By Dawn Roselund
The local media has done it again. Perhaps a reporter misquoted you after a
heartbreaking loss, wrote a negative article or failed to mention your team
again even though they're having a terrific year. As a result, you are getting
quite irritated with the media and don't know how to change things.
Don't give up, says Kelly Hill, development director for the American Coaching
Effectiveness Program and former women's basketball coach at Nebraska and
Western Illinois - the coach-media relationship does not have to be a negative
one. "Coaches should know how to use the media as a vehicle to promote
their teams," she says.
With the public's skyrocketing interest in sports, reporters have more events
than ever before to pack into limited space. So, Hill says, coaches can not
afford to wait for reporters to come to them. "Coaches need to take the
initiative and contact the media themselves. Reporters may not have the time to
attend every event, get background on every player. If you provide as much
information as possible, it becomes that much easier to cover your team."
Hill recommends that athletic directors set up an hour-long session for coaches
and the media to meet and interact before the season even begins. "It gives
coaches the chance to introduce themselves, their programs and their concerns.
It also gives the reporters a chance to discuss what they need from the coaches
in the upcoming weeks."
Media Tips
Media skills take time to develop, so don't expect yourself to become an expert
overnight. Hill suggests keeping these tips in mind whenever an interview
situation presents itself:
- Think before you speak. You represent your school in every
interview. Not only does the public read these articles, but so do your
players and their parents. Be a good role model.
- Redirect win-loss types of questions whenever possible. The media
always will be concerned about statistics and overall record. Try to also
focus on the process of striving for the win and on the development of your
athletes.
- Be positive and enthusiastic. While this may not always be
realistic, try to minimize negativity. The media will pounce on negative
quotes, and you do not want to come across as a whiner. Instead, talk about
what your team did well or areas where you'll look to improve.
- Avoid blaming officials, referees, or judges. Even if someone
deserves it, rise above finger pointing. It will not change the outcome, and
it often looks like an excuse. You can protest later through the appropriate
channels.
- Protect the privacy of your athletes. A coach is not required to
give all the details of a disciplinary situation or one involving a personal
problem, and, in fact, you can get into trouble for doing so. Be brief,
general, but direct. If necessary, meet with your superiors to decide how to
handle what's happened, and then make one statement. Consistency is important
to your credibility.
- Speak clearly and reiterate what you say. You can avoid many
problems by checking back to see what the reporters hear you saying. Let the
occasional misquote go, but phone the reporter if misquotes begin to occur
frequently. In all cases, try to discuss calmly and not to take offense.
Strong media coverage of your program helps in countless ways. Well written
articles and action photos generate interest in the community and entice fans to
future events. Not only does this attention bring revenue to the athletic
department, but it also serves as a powerful motivator for your athletes. We all
like to read about ourselves in the paper (coaches included.) Take
responsibility for improving your relationships with the media and watch how
positive the results can be for your program.